We're Here to Help

Need a hand? Let's
get you sorted.

Whether you're a business running POSsimplicity day-to-day or a dealer supporting your customers, our team is ready to help.

A few ways to reach us

Call Support

Speak with our team directly for urgent issues or hands-on help.

905-380-4767

Email Support

Send us the details and we'll get back to you within one business day.

info@possimplicity.com

Support Hours

Mon – Fri, 9:00 AM – 5:00 PM EST. Use the form below any time and we'll follow up.

Remote Support Session

If a POSsimplicity technician needs to access your system remotely to resolve an issue, they'll ask you to click the button below. It downloads a small support tool that connects you directly to our team — no codes or passwords to enter.

Note: please only use this once a POSsimplicity technician has directed you to.

Tell us what's
going on

Fill out the form with as much detail as you can, and a member of our support team will reach out to help resolve it.

Urgent issue? Call us directly at 905-380-4767 for the fastest response.
Dealer support Let us know you're a dealer so we can route you to the right team.
I am a... *